Whether you’re strategic or reactive in your approach to equipment upkeep can determine competitive advantage or disadvantage.
Distribution is changing. Customers with more sophisticated fulfillment requirements are asking for deeper discounts and more relaxed return policies. To help them meet these challenges, DCs are relying more heavily on technology.
When properly applied, technology can make you more competitive and add to your bottom line. But as you layer on more technology and it affects more of your business, you run the risk of a major business disruption when it breaks—and it will break.
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